Customer Experience Centers

Immerse your customers in your world and show how you fit into theirs.

Let visitors explore your factory floor, product and machine demos, and bring up the information that fits their challenges and objectives.

Need a platform that lets you quickly create and customize interactive content with an experienced team to support and enhance your ideas, then POPcomms is for you.

Mark Currier • Chief Marketing Officer, CLD Inc

Tell your story in the room

Immerse visitors in your world, from the factory floor to individual machines
Non-technical visitors see the outcomes; engineers go as deep as they need
Visitors remember what they explored and can retell it to colleagues

Change anything, anywhere, any time

Content is always current: every screen, tablet and center draws from one source
When a spec changes or a product launches, change it once and it updates everywhere
Marketing controls the message, product teams control technical information, sales tailors the story

The ability to update critical content instantly has been a major benefit.

Tugba Ladikli • MMS Marketing, BD

One center, a tailored experience for every visitor

An engineer, a CEO and a clinical director need three different conversations
Bring up the right products, application, proof and technical depth for the people in the room
Build a version for each key account or visiting group

Connect the physical and digital worlds

Visitors pick up a product or sample, and its story appears on screen
Link physical demos and machines to interactive content
Works with touchscreens, video walls and Lift & Learn displays

Keep running when the network doesn’t

Run every screen online or offline
Runs in any browser, with nothing to install
Every feature works offline, including analytics and visitors emailing content to themselves

See what resonates, during and after every visit

See what visitors explore in your center
See which content they take away, and how it’s opened and shared after their visit
Use it to plan the next visit

Follow up in minutes with a digital sales room

Add documents and videos to a collection during the visit and email it straight away, in a branded email
Each visiting customer gets their own digital sales room, and every later send lands in the same place
Add or remove experiences for each customer without affecting others
GDPR compliant

Build once, use it everywhere after

Reuse your center experiences at trade shows, in sales meetings and on your website
Create as many versions as you need, with automatic translation